Privacy Policy
Effective Date: October 21, 2026

918 Appliance Guys Inc. Privacy Policy
918 Appliance Guys Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy describes how we collect, use, store, and protect your information when you visit our website, request service, contact us by phone, email, or text message, or otherwise interact with our business.

Information We Collect
We may collect personal information including your name, phone number, email address, service address, appliance and service details, appointment information, and communications submitted through phone calls, text messages, email, website forms, or other customer support channels.

We may also collect non-personal information such as your IP address, browser type, device information, website usage data, cookies, and analytics information.

How We Use Your Information
We use your information to schedule appointments, provide appliance repair services, send estimates, invoices, and receipts, communicate service updates, respond to customer inquiries, improve our services and website performance, maintain business records, and comply with legal requirements.

SMS Communications & Consent
By providing your mobile phone number, you consent to receive text messages from 918 Appliance Guys Inc. regarding appointment scheduling, reminders, estimates, invoices, receipts, service updates, and customer support. Message frequency may vary. Message and data rates may apply.

Messages may be sent from (918) 506-7936 and (833) 737-2470. SMS consent is not shared with third parties or affiliates for marketing purposes.

SMS Opt-Out
Reply STOP to opt out of text messages. You will receive a confirmation message, and no further messages will be sent unless you opt back in.

SMS Help
Reply HELP for assistance, or contact us using the information below.

Information Sharing
918 Appliance Guys Inc. does not sell, rent, or trade personal information. Information may be shared only when necessary to process payments, facilitate customer communications, provide scheduling services, comply with legal obligations, or protect our business, customers, or the public from fraud or unlawful activity.

Cookies and Analytics
Our website may use cookies and analytics tools to improve user experience and website performance. You may disable cookies through your browser settings; however, some features may not function properly.

Data Security
We implement reasonable safeguards designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be 100% secure.

Third-Party Services
We may use third-party providers for website hosting, communications, payment processing, scheduling, and analytics. These providers maintain their own privacy practices.

Your Rights
You may request access to, correction of, or deletion of your personal information where permitted by law, and you may withdraw consent for future communications. Contact us using the information below.

Contact Us
918 Appliance Guys Inc.
Eastern Oklahoma
Local Phone: (918) 506-7936
Toll-Free Phone: (833) 737-2470
Email: support@918applianceguys.com

Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.